Senior Billing Specialist

Heredia, Costa Rica

We are seeking a Senior Billing Specialist to join our Order to Cash team. The ideal candidate is a self-starter, detail oriented, honest, hardworking individual, able to multi-task and successfully communicate with internal departments and management on a daily basis.

In this role you will…

Process sales orders in our CRM system from complex, international customer agreements (including amendments and corrections)
Creation of quotes and opportunities in salesforce to match contract amendments and match billing schedule requirements
Communicate regularly with internal and external individuals as it relates to billing/invoicing activities
Participate in working the billing ops queue in SFDC and oracle
Manage e-invoicing requirements including reconciliation of payment applications, error review and credit/rebill as required
Ensure invoicing to customers is performed timely and accurately
Investigate and resolve billing queries
Audit and review sales orders
Issue refunds and billing adjustments
Review unbilled items and contracts at month end and calculate and enter accruals, assist with month end responsibilities
Prepare billing reports, sales reports and reconciliations
Assist with month end responsibilities
Partner with the Collections Team to identify billing issues and resolutions
Participate in updating billing policies and procedures
Assist in special projects as needed
Engage in identifying and implementing process improvements
Consideration for privacy and security obligations

You’re got what it takes if you have…

3+ years of billing, accounts receivable or accounting experience
Self-starter disposition with strong organizational and communication skills
Strong computer skills are necessary, including Excel

Extra dose of awesome if you have…

Experience in the technology and/or software industry
Experience with subscription management platforms
Experience with contract review
Experience with Oracle and/or Salesforce
General accounting experience

To apply for this job please visit recluta.org.