Booking Agent

Guanacaste

Key Responsibilities

Manage incoming booking inquiries across Airbnb and other approved booking platforms.
Respond promptly and professionally to guest inquiries, availability requests, and pricing questions.
Coordinate and confirm reservations, special requests, and stay requirements prior to guest arrival.
Optimize pricing strategies in coordination with management to maximize occupancy and revenue.
Maintain accurate availability calendars and reservation records across all booking channels.
Act as a point of coordination between guests, guest relations, and internal operational teams.
Ensure booking terms, policies, and payment conditions are clearly communicated and applied.
Monitor booking trends, seasonality, and competitor positioning within the luxury villa market.
Support guest satisfaction by ensuring booking details align with service delivery expectations.

Experience in luxury hospitality, vacation rentals, Airbnb operations, or reservations management.
Strong customer service orientation with excellent written and verbal communication in English.
Knowledge of dynamic pricing, occupancy management, and short-term rental platforms.
High attention to detail and strong organizational skills.
Ability to manage multiple reservations simultaneously while maintaining service quality.
Professional demeanor aligned with premium hospitality standards.

To apply for this job please visit recluta.org.