Booking Agent
febrero 19, 2026Gerente Comercial Corporativo y Travel Management
febrero 19, 2026
Website Recluta
Talenthunter - Reclutadores de personal - Plazas vacantes
Guest Relations Coordinator
Guanacaste
Key Responsibilities
- Welcome guests before arrival and guide them through pre-arrival information, property orientation, and check-in procedures.
- Act as the main internal liaison for guests during their stay to support inquiries, special requests, and any operational needs.
- Provide personalized recommendations for local experiences, tours, dining, transportation, and activities in Tamarindo and surrounding areas.
- Monitor guest satisfaction throughout the stay and resolve issues promptly to maintain high guest satisfaction and ratings.
- Coordinate with housekeeping, maintenance, and external service providers to deliver consistent service levels expected in high-end villa rentals.
- Facilitate a smooth check-out process and gather post-stay feedback for continuous improvement.
- Maintain record of guest preferences to support repeat business and tailored services.
Desired Skills
- Experience in luxury hospitality, concierge services, or high-end villa management.
- Excellent interpersonal and communication skills in English.
- Knowledge of Costa Rica’s tourism offerings and the ability to recommend curated guest experiences.
- Strong problem-solving orientation and calm response under pressure.
To apply for this job please visit recluta.org.