IT Infrastructure Associate

IT Infrastructure Associate

Heredia

Primary Functions:
We are looking for an IT Infrastructure Associate to join our dynamic team of smart, positive, and passionate people who are appreciated for their unique talents and empowered to do their jobs well.

As the IT Infrastructure Associate you will work as part of the Research and Development team but will utilize your expertise to provide support to all the SmartWorks departments, including Sales,
Professional Services, and Support. We are a fully distributed workforce, with all our management and staff working remotely from their homes, and we’ve operated this way for several years.

What your Impact will be:
 Manage the SmartWorks hosted client application systems and internal R&D development
systems, databases, networking and storage
 Provide primary Operating System and Database support for our customers
 Development and maintenance of automated unit test suites
 Installation, configuration, and maintenance of our QA infrastructure
 Perform bug fixes and other source code maintenance tasks
 Design testing plans and strategies for different types of testing
 Work with the sales team to provide technical details for proposals
 Remotely install and configure hardware, operating system, and database platforms for our
application during implementation projects

Job Qualifications:
The qualifications we are looking for are a mixture of work experience and educational background.

 University diploma or bachelor’s degree in computer sciences or a related technical field, or
equivalent, relevant production environment work experience
 1+ years of experience supporting the Linux OS (Red Hat Enterprise Linux / Centos, or other)
 1+ year of experience working with Bash scripting.

Additional Qualifications:
 Network Administration, including firewalls and VPN’s.
 Some familiarity working with relational databases (Oracle or PostgreSQL, or other)
 Some experience with Cloud-based virtual systems, networking and storage