Customer Service Clerk

Costa Rica

We are seeking a Customer Service Clerk to support behind-the-scenes logistics coordination and documentation. This is an entry-level position ideal for candidates with strong computer skills and an interest in transportation.
This role starts in-office for training, and transitions to a hybrid schedule (4 days remote/week) once onboarding is complete.

Key Responsibilities

Communicate with interline carriers to obtain final delivery updates and enter accurate data into the system
Manage documentation uploads and update delivery status information
Handle straightforward pickup email requests (as confirmed by partner relations or requested by shipper)
Review and follow up on email responses from interline carriers, entering relevant comments
Process storage notifications and support Overage, Shortage, and Damage (OS&D) exception reports
Perform all data entry tasks accurately and efficiently

Qualifications

Strong keyboarding and general computer skills
Knowledge of Canadian provinces and U.S. states
LTL400 experience is an asset- transporte terrestre de carga – plus
Prior experience in the transportation industry is an advantage
English proficiency at B2+ level (intermediate)
Post-secondary education in Business, Supply Chain Management, Logistics, or a related field– Bachillerato Universitario indispensable o estudiante

To apply for this job please visit recluta.org.