The power of outsourcing for businesses

Miguel López A. / Managing Partner / Recluta Talenthunter

Outsourcing is an excellent way to help businesses in their growth, controlling costs more efficiently and achieving faster and more solvent returns on investment.

In fact, some of the world’s largest companies subcontract part of the work they do. To maintain healthy and constant growth, companies are obliged to maintain constant productivity and find a good balance between internal employees and outsourced resources.

How can outsourcing benefit your business? First, it is necessary to understand why other companies choose to do it. What advantages does it bring and what value does it add? 

• Grow more quickly. 

During their growth stage, companies often find that they would benefit from having more staff available, but they cannot afford the expenses involved in hiring more full-time employees. This limits growth potential and slows down any momentum.

Some companies may take the risk and hire new staff, only to find that the game is not always worth it. Because outsourcing work is more affordable than growing their own internal team, and since they can cancel an outsourcing contract without leaving people unemployed, it is an excellent way to ensure that the company maintains constant growth while keeping the core team focused on internal tasks.

• Maintain flexibility. 

Companies may not need a lot of human capital to grow. At the very least, outsourcing provides that flexibility. Companies can hire staff during peak seasons without the financial commitment of hiring their own employees, whose costs may take years to break even. Once you have surpassed that peak season, you can easily return to a 100% internal team.

• Benefits of having the best talent. 

The world’s largest companies can offer salaries and benefits far beyond what smaller companies can probably offer, which is why the best talents choose larger organizations.

This can limit the company’s ability to achieve better results at an affordable cost. It could even put them at risk of having their best employees “poached” by other companies that offer better incentives.

Talent Mapping firms, such as Recluta Talenthunter, can attract the best talents to ensure customer satisfaction from all angles, with more competitive results.

• Maintain the focus of the company. 

Another benefit of outsourcing is the business ability to stay focused on important internal tasks. For example, customer service is an important part of any business, but it can be time-consuming and distract key members of your team.

• Outsourcing customer service has two benefits. 

Firstly, it provides companies with consistent customer support. Secondly, it allows members of your internal team to focus on their own tasks, helping your business run more efficiently and ultimately increasing your ROI.

A secondary benefit of outsourcing is the image it provides to your company. Gone are the days when outsourcing models were unreliable and lacked quality control. Companies, regardless of size or sector, often lack the ability to provide excellent service to their customers. Outsourcing this aspect of the business will give the company a more professional image.

• Comply with compliance requirements. 

Companies can suffer the financial impacts of new regulations. Various industries have strict privacy and security requirements that can add costs to maintaining staff.

More importantly, they add serious consequences. Having poorly trained staff who do not properly follow regulations could cost the company a lot. Without the resources of a large corporation, it is difficult to assemble such an experienced staff.

As you can see, outsourcing has many potential benefits, from flexibility to increased professionalism. At the same time, small and large companies should consider scaling their outsourcing needs throughout the year.